Question 1

What is Family Transition Link?

Accepted Answer

Family Transition Link helps Southwest Ohio families through care transitions at any age. We connect you with trusted professionals for senior living, rehab and home health, care coordination, downsizing, and financial planning, all in one place.

Question 2

Do you only help older adults?

Accepted Answer

No. Much of our work is with aging parents, but we also help families after a surgery, accident or brain injury, during addiction or mental health recovery, and when a younger adult lives with a disability or chronic illness. See our Who We Help pages for each situation.

Question 3

What does Family Transition Link cost?

Accepted Answer

Your first consultation (up to 1 hour) is always free—no strings attached. Our directory and educational resources are also free to access. If you need ongoing support, care coordination, or hands-on planning beyond the initial consultation, we offer affordable packages tailored to your specific needs.

Question 4

What areas do you serve?

Accepted Answer

We currently serve seven Southwest Ohio counties: Hamilton, Butler, Warren, Clermont, Montgomery, Greene and Clinton. Other Ohio regions are coming soon, once local territory owners are in place to visit and vet businesses in person.

Question 5

How do I know which service I need?

Accepted Answer

Start with our 'Two Paths' assessment on the homepage. If you're planning ahead, explore our pillar pages for comprehensive guidance. If you're facing a crisis situation like a hospital discharge, use our Crisis Intake form for immediate assistance.

Question 6

What's the difference between assisted living and memory care?

Accepted Answer

Assisted living provides help with daily activities (bathing, dressing, medication) while maintaining independence. Memory care is specialized assisted living for those with Alzheimer's or dementia, offering secure environments and specialized programming.

Question 7

How do I find the right senior living community?

Accepted Answer

Our Senior Living Advisors in the directory can help! They assess your needs, budget, and preferences, then provide personalized recommendations and accompany you on tours—all at no cost to families.

Question 8

What if my parent needs to move quickly due to a hospital discharge?

Accepted Answer

Use our Crisis Intake form for expedited assistance. Our network includes professionals who specialize in rapid placements and can help coordinate same-day or next-day moves when needed.

Question 9

What is a Senior Move Manager?

Accepted Answer

Senior Move Managers specialize in helping older adults with the physical and emotional aspects of relocating. They coordinate packing, moving, unpacking, and setting up the new home—reducing stress for everyone involved.

Question 10

How do we handle decades of belongings?

Accepted Answer

Our network includes estate sale companies, donation coordinators, and professional organizers who specialize in senior downsizing. They handle sorting, selling, donating, and disposing of items with sensitivity and efficiency.

Question 11

Can you help sell the family home?

Accepted Answer

Yes! We have SRES (Seniors Real Estate Specialists) in our directory who understand the unique needs of selling a senior's home, including working with families during emotional transitions and coordinating with other move professionals.

Question 12

What is a Geriatric Care Manager?

Accepted Answer

Geriatric Care Managers (also called Aging Life Care Professionals) are healthcare specialists who help families navigate elder care. They assess needs, create care plans, coordinate services, and advocate for your loved one.

Question 13

How can I coordinate care between multiple providers?

Accepted Answer

A Geriatric Care Manager can serve as your single point of contact, coordinating between doctors, home care, family members, and facilities. They attend appointments, manage medications, and ensure everyone is on the same page.

Question 14

Do you help with hospital to home transitions?

Accepted Answer

Yes! Hospital discharge planning is one of our specialties. We connect you with professionals who ensure safe transitions, coordinate home care, arrange equipment, and prevent readmissions.

Question 15

What's the average cost of assisted living in Ohio?

Accepted Answer

Assisted living in Ohio averages $4,500-$6,000/month depending on location and level of care. Memory care is typically $5,500-$8,000/month. Our directory includes advisors who can help you understand costs and payment options.

Question 16

Does Medicare cover assisted living or home care?

Accepted Answer

Medicare generally doesn't cover custodial care (help with daily activities) or room and board at assisted living. It may cover short-term skilled care after hospitalization. Medicaid, long-term care insurance, and VA benefits may provide coverage.

Question 17

What legal documents should we have in place?

Accepted Answer

Essential documents include: Power of Attorney for finances, Healthcare Power of Attorney, Living Will/Advance Directive, HIPAA authorization, and a current Will or Trust. Our Elder Law Attorneys can help ensure everything is properly documented.

Question 18

How do I join the professional directory?

Accepted Answer

Apply through our Professional Application form. We verify credentials, conduct background checks, and confirm your service area. Approved professionals receive a verified listing with direct inquiry forms.

Question 19

What are the membership fees?

Accepted Answer

Standard directory membership is $999/year (or $99/month). Featured placement is $1,999/year (or $199/month). All plans require a 12-month commitment and are non-refundable. Each additional location is 25% off, and founding members get 50% off for life.

Question 20

What types of professionals do you accept?

Accepted Answer

We welcome Senior Living Advisors, Elder Law Attorneys, Geriatric Care Managers, Senior Move Managers, Financial Planners (with elder care focus), Home Care Agencies, Real Estate Professionals, and related elder care specialists.

Frequently Asked Questions

Getting Started

Housing & Living Options

Home Transitions & Downsizing

Care Coordination

Financial & Legal Planning

For Professionals

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