Privacy Policy

Introduction

Family Transition Link ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Information about your care needs or situation
• Location information (city, county, zip code)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Connect you with appropriate professionals in our network
• Send you relevant resources and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Professionals in our directory: When you request to connect with a professional, we share necessary contact information to facilitate that connection.
• Service providers: Third parties who help us operate our website and deliver services.
• Legal requirements: When required by law or to protect our rights.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for data processing

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Some features may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@familytransitionlink.com
• Phone: (513) 226-9052
• Address: Family Transition Link, Cincinnati, Ohio